Subscription, Billing and Cancellation

The German text is authoritative; this English text is a courtesy translation.

1. Provider, scope and language

The provider is Bexongo Technologies, a sole proprietorship owned by Sadi Mammadli, Teutonenstraße 19, 51149 Cologne, Germany (“Bexongo”). This document supplements the Driver Terms.

2. Who pays

Customer accounts and drive postings are free. Each driver account that is to claim drives needs an active subscription. The subscription applies only to the driver account for which it was bought and cannot be transferred to another account.

3. Plan, features and price

| Plan | Launch features | Price | Interval | | --- | --- | --- | --- | | Bexongo Team | Claim drives; unlimited simultaneous active drives; up to three registered vehicles; complete own drive history; 90-day performance summary | EUR 99 | monthly |

Bexongo Plus is not offered at launch. Legally applicable VAT is calculated from the details supplied during checkout and shown before the binding purchase. The features, limits, gross price and billing terms shown immediately before purchase govern.

4. Buying on the website (Stripe)

1. Purchase takes place on a Stripe checkout page. Stripe collects the payment method, billing address and, where relevant, tax details. Bexongo does not store full card or bank details.
2. The subscription starts after confirmed payment and automatically renews for one month at a time until cancelled.
3. Invoices and receipts are provided through Stripe and can be reached from the portal or the Stripe customer portal opened from it.
4. You may cancel at any time for the end of the current billing period. Access continues until then, and a scheduled cancellation may be reversed before period end. Payment methods are managed in the Stripe customer portal.
5. If a renewal payment fails, Stripe may retry according to the collection schedule shown in checkout or the customer portal. Bexongo emails payment-status information. No new drive can be claimed while the subscription is past due, unpaid, cancelled or expired. Access is restored after confirmed payment.
6. Confirmed duplicate charges and billing errors are refunded. A material service outage caused by Bexongo may receive an appropriate proportional refund. Other goodwill decisions are case-specific. Cancellation alone does not refund a billing period that has already started. Because the service is exclusively B2B, there is no statutory consumer withdrawal right.

5. Buying in the app (Apple App Store or Google Play)

Where an in-app subscription is offered, purchase takes place through the Apple App Store or Google Play. Price, tax, renewal, cancellation and refund are also governed by that store's terms. The subscription is managed only in the Apple or Google account settings, and refunds must be requested from the store. Bexongo cannot itself cancel or refund a store subscription. Apple or Google sends Bexongo signed purchase, renewal, expiry, cancellation and refund notifications so access can be adjusted. A running store subscription and a website subscription are not automatically converted into one another; the existing subscription must end before switching.

6. Access granted by Bexongo

Bexongo may grant time-limited access without payment, for example for a trial or partner programme. An expiry date is shown in the account. If no expiry date is shown exceptionally, Bexongo may end the access on seven days' notice. It may end access immediately for misuse, security risk or illegality.

7. Changing plan

Only Bexongo Team is available for purchase at launch, so no plan change is offered. If another plan is later introduced, its effective time, price, proration and feature change will be shown before binding confirmation. Store plan changes are made in the relevant store.

8. Changes to prices and features

A change that first applies to a future renewal is announced by email or in-account at least 30 days in advance. The notice states the new price or feature scope and effective date. You may cancel for the end of the current period before it takes effect. A paid period is not retrospectively made more expensive or reduced. Mandatory-law and urgent-security changes may apply earlier where necessary, with reasons.

9. Contact

Billing questions may be sent to info@bexongo.com or through https://bexongo.com/contact.

Version: 1.0 · Effective from: 20 October 2026